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Uniqlo Reviews

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7 Reviews
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About Uniqlo

Uniqlo is a designer, manufacturer, and retailer of clothing and accessories for women, men, and kids. The brand is known for providing high-quality private-label casual-wear at low prices. Uniqlo's product range includes tops, bottoms, dresses, skirts, outerwear, innerwear, underwear, loungewear, home accessories, sport utility wear, and more. They also offer collections in collaboration with designers and brands such as JW Anderson, Ines de la Fressange, and Princesse tam・tam.

Uniqlo's services extend beyond just selling clothes. They have a unique business model that unifies the entire clothes-making process, from planning and design through production, distribution, and retail. This allows them to produce a large number of unique products. They also leverage today's increasingly digital world to communicate directly with customers and quickly transform their desires into actual products.

In addition to their physical stores, Uniqlo also offers an online shopping experience where customers can shop for stylish and comfortable clothes for every season. They have introduced new shopping features and services based on customer feedback, such as in-store pick up and buy now, pay later options. They also have a mobile app that offers additional benefits to its users.

Uniqlo is a subsidiary of Fast Retailing Company Limited and has grown to more than 2,250 stores in 25 countries across Asia, Europe, and the US. The brand is ranked #6 in the Fashion and Beauty industry and #30 in the list of Global Top 100 Brands.

Uniqlo is also committed to sustainability and improving the lives of their customers and local communities. They have initiatives like the RE.UNIQLO FIT Collection that embrace the transformative power of clothing. They also work closely with materials manufacturers worldwide to source top-quality materials at low cost, and they invest in research and development to improve the functionality, feel, silhouette, and texture of their clothes.

Uniqlo's offerings and services make it a popular choice among consumers looking for quality, affordability, and style in their clothing choices.

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Uniqlo Customer Reviews (7)

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Charles Allen
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Feb 12, 2023
Holly Gibson
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Feb 10, 2023
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Feb 10, 2023
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Feb 9, 2023
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Feb 8, 2023

Uniqlo Customer’s Q&A

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Uniqlo Features and Benefits

Here are some key features and benefits of shopping at Uniqlo:

  • Quality and Durability: Uniqlo is known for the quality and durability of its products. They invest heavily in fabric technology and quality control to create functional, comfortable, and long-lasting clothes.

  • Brand Identity: Uniqlo has a strong brand identity and a fast-fashion approach. They also have efficient supply chain management and a diversified product range.

  • Simplicity and Essentiality: The Uniqlo brand was set up to be about the Japanese philosophy of simplicity and essentiality, and this is reflected throughout the brand’s marketing, communications, and operations.

  • Unbeatable In-Store Experience: If you have been to one of Uniqlo’s brick-and-mortar stores, you are familiar with the unmistakable wide aisles, bright lights, neatly stacked shelves and beautiful displays. One of the keys to Uniqlo’s popularity is its focus on the in-store experience. The brand aims to create a comfortable and welcoming shopping experience and takes it to the next level.

  • Branding its Innovations: Their clean and minimalist advertising campaigns highlight the core features and benefits of their clothing. By avoiding clutter and jargon, Uniqlo communicates a clear and compelling message to its target audience.

These features and benefits make Uniqlo a popular choice for many shoppers. It's always a good idea to consider these factors when deciding where to shop.

About Uniqlo.com Prices and Cost?

Uniqlo.com offers a wide range of clothing and accessories for women, men, and kids. The prices vary depending on the item. For instance, Linen Blend Open Collar Shirts are priced at $19.90, and Wide-Fit Pleated Pants are available for $39.90. There are also special savings on select styles, such as Lace Round Neck Short Cardigans for $19.90. Shipping is free for order subtotals of $99+ (before taxes, shipping, and after coupons are applied), Ship to Store Orders, and Order&Pick Orders. Orders are usually shipped out within 3 business days, but orders with pant or jacket alterations will take an additional 3-7 business days from the estimated delivery time frame. It's worth noting that the prices of Uniqlo clothing are relatively cheaper in Japan. For example, a basic t-shirt in the United States would cost around $14.90, while the same t-shirt would cost around ¥590 (approximately $5.50) in Japan. Uniqlo is able to offer high-quality materials at low cost because they order in large volumes. However, due to rising shipping costs and raw materials, Uniqlo may increase its prices in the future.

About Uniqlo.com Payment Method?

At Uniqlo stores, the accepted payment methods include Cash (cannot be used at the self-checkout, must be used at Staff Friendly Cash registers), Credit Cards (all major credit cards are accepted), Debit Card (all Debit Cards are accepted), Third-Party Gift Cards (Visa Gift Cards, Mastercard Gift Cards, AMEX Gift Cards, etc are accepted), Contactless Payments including ApplePay, SamsungPay, and UNIQLO Gift Cards.

For the online store, the accepted payment methods include Credit Cards (all major credit cards are accepted, international credit cards are accepted but they must be linked with the valid U.S Billing address), Debit Card (international debit cards are accepted but they must be linked with the valid U.S Billing address), PayPal, ApplePay (you can select ApplePay during checkout from the Uniqlo App), Klarna - Buy now, pay later, Pay In Store, and UNIQLO Gift Card (Gift cards can now be used as a payment option on their own or in conjunction with another payment method such as Credit Card, PayPal, or using the Pay In-Store feature).

The Pay In-Store is a payment method that allows you to pay at UNIQLO store for your online purchase. The payment must be completed at your selected UNIQLO store within 60 minutes of order placement. If payment is not completed within 60 minutes of order placement, the order will be automatically canceled.

Please note that the availability of these payment methods may vary by region and are subject to change.

Uniqlo FAQs

FAQ

Uniqlo Alternatives

Here are some top alternatives to Uniqlo:

  1. Muji: Known for minimalist Japanese style, Muji offers classic styles with clean lines that are simple and timeless. They also sell more than clothes, including household goods, furniture, and food items.

  2. Bonobos: This brand is a great source for high-quality staple pieces. They offer a wide range of items from suits and tuxedos to everyday basics like tees, shorts, and sweaters.

  3. Frank and Oak: This brand is a good choice for sustainable, eco-friendly options. They offer a variety of clothing items made with sustainable practices.

  4. H&M: Known for cheap fast fashion, H&M offers a wide variety of trendy pieces at affordable prices.

  5. J.Crew: An all-American brand founded in New York, J.Crew offers a wide collection of style staples that includes everything from a basic tee to formal wear like tuxedos and suits.

  6. Zara: This Spanish brand is known for its trendy and affordable clothing items.

  7. ASOS: A British online retailer, ASOS offers a wide variety of clothing items and brands.

  8. Gap: Known for their casual wear, Gap offers a wide variety of clothing items for men, women, and children.

  9. Old Navy: A subsidiary of Gap, Old Navy offers affordable and trendy clothing items.

  10. Forever 21: Known for their trendy and affordable clothing items, Forever 21 is a popular choice among young adults.

Remember, each brand has its own unique style and offerings, so it's worth checking out a few to see which one aligns best with your personal style and needs.

FAQ

How To Open A Uniqlo Account?

Here are the steps to open an account on Uniqlo:

  1. Visit the Uniqlo.com site.
  2. Hover over any one of the categories and at the far right, you will see a ‘MEMBERSHIP’ button.
  3. Click on the ‘MEMBERSHIP’ button. You will be taken to a page where you will see a ‘CREATE AN ACCOUNT’ section.
  4. Enter profile details, such as your email address, password, birthday, and more!
  5. To be sure you have entered all the information correct, select the ‘PREVIEW’ button, where you can see how the information will look and you may edit this information at this step before successfully creating your account.
  6. Once you have verified that all information is correct, select the ‘SEND VERIFICATION CODE’ button where you will then receive an email, to the email address provided prior to verifying your account.
  7. After registration is completed, a registration confirmation email will be sent to the email address you entered. Please check your e-mail reception settings before registering.
  8. You will get a screen that says ‘THANK YOU FOR YOUR REGISTRATION’ once successfully completed.

Remember, by creating an account, you agree to Uniqlo’s privacy policy and terms + conditions. You must be over 16 years old to create an account. Enjoy shopping at Uniqlo!

FAQ

Where does UNIQLO offer shipping?

UNIQLO ships only within the US, including military and US territories.
FAQ

Does UNIQLO offer international shipping?

No, UNIQLO no longer offers international shipping.
FAQ

What are the shipping options that UNIQLO provides?

UNIQLO offers Standard Shipping for $7, 2nd Day Shipping for $17, and Next Day Shipping for $22.
FAQ

Can I track my order?

Yes, you can track your order by logging into your UNIQLO account or by using the tracking number provided in your shipping confirmation email.
FAQ

What is UNIQLO's return policy?

UNIQLO offers free returns within 30 days of purchase for items in original condition with tags attached. Returns can be made by mail or at a UNIQLO store.
FAQ

Why is Uniqlo cheaper in Japan?

Uniqlo, a Japanese brand, is generally cheaper in Japan due to several reasons. The brand's headquarters and most of its manufacturing units are located in Japan, which significantly reduces transportation costs. Furthermore, the brand benefits from lower operating costs in its home market. Uniqlo can offer competitive prices to Japanese consumers due to these factors. Notably, the prices of Uniqlo products also vary due to location, trade and import duties, and exchange rates of different currencies. For instance, a basic white t-shirt costs around 1,990 yen in Japan, but around $9.90 in the United States. Therefore, shopping at Uniqlo's birthplace often offers better deals than elsewhere.

FAQ

How does Uniqlo maintain low prices?

Uniqlo, a global casual wear brand, maintains low prices through a combination of strategies. Large volume orders allow Uniqlo to secure stable, high-quality materials at low cost. The brand directly negotiates with manufacturers, which enables it to find the best deals. Uniqlo does not own any factories, which provides flexibility to change production partners and find the best production location over time. This approach to procurement and production contributes to the brand's ability to offer high-quality products at low prices. Additionally, Uniqlo's business model focuses on core products in a limited range of fabrics. This allows for consolidated fabric orders, resulting in greater negotiation power against suppliers and cheaper prices for customers. The brand's goal to keep their clothes available to various demographics also plays a role in maintaining low prices. By focusing on making quality articles of clothing and avoiding trends, Uniqlo aims for a wider target market than most other clothing stores. This is another reason why they purposely keep their prices so low. These strategies together form a well-thought-out business model for keeping costs low.

FAQ

About Uniqlo.com Popular Products and Services?

Uniqlo.com offers a wide range of products and services. The popular products include Tops, Bottoms, Dresses & Skirts, Outerwear, Innerwear & Underwear, Loungewear & Home Accessories, and Sport Utility Wear. They also offer special collections such as Linen, UV Protection, AIRism, and HEATTECH.

Uniqlo.com also features UT: Graphic Tees and collaborations with designers like JW ANDERSON and INES DE LA FRESSANGE. They have a LifeWear Collection for the 2024 Spring/Summer season, which focuses on soft colors with natural fabrics for functional comfort.

They also have a RE.UNIQLO FIT Collection that embraces the transformative power of clothing. Uniqlo.com is also known for its Special Collaborations and UT Collections. They offer services like In-Store Pick Up, Buy Now, Pay Later with Klarna, and a UNIQLO App for a better shopping experience.

Uniqlo.com is always improving and adding new services based on customer feedback. They also focus on sustainability and aim to improve the lives of their customers and local communities. They have stores in various locations and also offer a Store Locator service on their website.

Please note that this information is based on the latest available data and may vary. For the most accurate and up-to-date information, it is recommended to visit the official Uniqlo.com website.

FAQ

Uniqlo.com Return Policy?

Uniqlo.com has a detailed return and exchange policy. For both in-store and online purchases, the exchange or return period is within 30 days. Items purchased online must be shipped out on the last day of the return period.

For in-store purchases, merchandise can be exchanged at any Uniqlo Store location within the U.S. For online purchases, merchandise can be exchanged online via your Order History Page or at any Uniqlo Store within the U.S. only if it is for the same item just in a different size/color. If an item purchased online is exchanged at a physical store location, it cannot be returned to the warehouse.

Regarding returns, merchandise purchased in any Uniqlo U.S. store can be returned at any Uniqlo location within the U.S. for a full refund to the original form of payment up to 30 days from the purchase date. For online purchases, if paid with the Pay In-Store payment option, returns can only be accepted at the Uniqlo Store location where the payment was completed. If paid with Credit Card / Debit Card / Klarna / Paypal / Apple Pay payment options, returns can only be accepted at the warehouse via mail with the Prepaid Return Label.

As for the shipping policy, delivery is free in the following cases: Order subtotal of $99+ (before taxes, shipping, and after coupons are applied), Ship to Store Orders, and Order&Pick Orders. Orders are usually shipped out within 3 business days. Please allow an extra day for orders placed after 12 PM EST or on weekends. Orders with pant alterations will take an additional 3-7 business days from the estimated delivery time frame. Orders being shipped to Hawaii, Alaska, Puerto Rico with standard shipping may take up to 14 business days for delivery. Uniqlo has now expanded shipping services to military and U.S. territories with standard shipping.

FAQ

Can I use my UNIQLO Gift Card online?

Yes, UNIQLO Gift Cards can be used online. To use the gift card online, follow these steps:

  1. Add products to the cart on UNIQLO.com.
  2. Proceed to the "CHECKOUT" page.
  3. Click "GIFT CARD" underneath the Coupon section and before the Payment Option section.
  4. Enter the full Gift Card Number and the PIN.
  5. Click on "APPLY A GIFT CARD".

If the balance of the gift card covers the total, checkout will be complete. If the balance is less than the total, another payment method will be required to pay the remaining balance. Please note that this gift card is redeemable only in the U.S. Digital gift cards can also be used in stores.

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